Frequently Asked Questions
Your Questions, Answered
How do you use the enquiry form?
You can use the enquiry form to place any custom order or regular order.
Use the 'Event Date' as the day you'd like your bake ready for (either to be delivered or collected).
Note: You only need to write you address if you'd like your order delivered.
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Use the image upload to upload screenshots of ideas you have that you'd like us to see and the 'Message' box to write your custom order in, for example:
"Hi, can I please order a box of 12 Vanilla cupcakes with chocolate icing and a Old School Cake with pink icing"
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We will get back to you ASAP to confirm details of the order and arrange payment.
How do I keep my purchases fresh?
The majority of our cakes are made with real butter and therefore must be kept refrigerated. You may remove your cake and allow it to come to room temperature before cutting any buttercream or fondant covered cake (if you prefer).
Cookies may be stored at room temperature but will last longer in the fridge.
Do you make any Vegan items?
Yes, we currently mainly offer Vegan Brownies (which can be personalised upon request) and will consider other made to order vegan treats.
Our menu is forever expanding and we love to hear your requests.
What time will my delivery be?
Deliveries will always be in the evening throughout the week and we can not guarantee a particular time until closer to the day, therefore we recommend booking your bake ready for the day before (or collecting if you're able).
For example, your child's Birthday is the 28th February, so you should select '27th February' as your requested date.